Therefore, the latest customer demand is a testimony of customers' trust in the brand, its simplified products, services, and 4G experience throughout the country,' he added. 'The company has recently been recognised for consistent quality by different global platforms, which is the outcome of relentless efforts to meet customer expectations by improving network quality,' Additionally, the company deployed additional spectrum last year, he said. Khairul Basher, head of communications at Grameenphone, attributed the gain to its drive towards connecting towers via optical fibre cables, saying it delivers customers with more quality services.Īccording to him, its optical fibre connectivity was at over 35 per cent, up from 17 per cent a year ago.īasher said Grameenphone has added an additional 2,000 towers, bringing its total to over 20,000, which is the highest among all operators. The ban was eventually lifted on January 2.ĭuring the six-month ban period, it lost almost 5 million customers, taking a toll in the country's total mobile subscriber base and undermining the government's digital connectivity ambition. With 5.8 lakh new customers in February, top operator Grameenphone took its total number of customers to almost 8 crore.Īlthough it failed to attract a large pool of customers after a sales ban on its SIMs was lifted in early January, the good performance in January is a sign of relief for the operator.Įarlier on June 29, the telecom regulator banned Grameenphone's SIM sales until it 'improves its quality of service, including bringing down the call drop rate'.

The expansion resulted in a roughly 40 per cent expansion of Banglalink's total coverage.

It recently completed the deployment of 4,000 base transceiver stations, taking its total to more than 14,500. As per Ookla's Speedtest Intelligence report, Banglalink delivered the fastest average download speed among the top local mobile network operators with 19 Mbps in the fourth quarter of 2022.

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